To ensure that the administrative burden placed on the ALG management team is alleviated through: • Preparation and checking of documentation to be signed and approved • Production of accurate minutes and follow-up on action items • Diary management and coordination of meetings and creation of agendas • Management of travel and accommodation requirements • Direct liaison with stakeholders to finalise documentation and meeting arrangements • Research of business-related topics, high-level analysis of results (using Excel or other software) and communication thereof to interested parties • Liaison with service providers (e.g. advertising agency) • Maintenance of website and social media pages

• 4 - 5 years personal assistant experience • Excellent Internet Explorer, MS Word, Excel and PowerPoint skills • Project administration or management experience

• Matric, secretarial diploma, project management qualification or attended courses will be an advantage • Must display a keen interest in business, and a quest for knowledge and experience will be an advantage • Excellent communication skills and fluent in English and Afrikaans • Strong organisational and time management skills, and ability to prioritise tasks • Strong attention to detail, especially in respect of accuracy of data and ability to recognise relevant information • Results-driven and action-orientated • Integrity • Self-motivated and proactive • Comfortable engaging with at all levels of management • Self-confident • An aspiration to reach the highest level in their career • Creative and innovative • Professional and presentable • Adaptive to changing circumstances and responsibilities • Valid driver’s license and own transport

Work planning: • Administer ALG’s management activities • Manage documentation (online and physical) and generate reports • Process and distribute identified reports, communications and minutes of meetings • Filing system in place • Manage stationery supply • Communicate and distribute internal documentation • Organise and communicate travel arrangements • Co-ordinate diary, venue and parking requirements • Draft accurate business communications • Perform clerical and administrative duties • Coordinate events • Manage call screening and email • Co-ordinate meetings • Perform research as directed and communicate results • Accurate and precise spreadsheet-based data capture and data cleaning • Create presentations in PowerPoint

Client service delivery and quality: • Identify client service delivery constraints and escalate where required • Maintain client service quality standards • Issue and follow up of invoices Work planning: • Co-operate and work well with others in the pursuit of team goals • Display understanding of relevant governance, legislation and/or regulation • Meet targets, minimum standards and SLAs Query / event resolution: • Make suggestions towards improvement/s to query resolution procedure/s • Close all queries • Resolve queries according to procedural requirement and escalate where required • Resolve all queries on time

• Working hours: half-day, weekdays • Compensation: TBC, commensurate with experience