Question 1

POSITION PURPOSE

Accepted Answer

To ensure that the administrative burden placed on the ALG management team is alleviated through:
 • Preparation and checking of documentation to be signed and approved 
 • Production of accurate minutes and follow-up on action items 
 • Diary management and coordination of meetings and creation of agendas 
 • Management of travel and accommodation requirements 
 • Direct liaison with stakeholders to finalise documentation and meeting arrangements
 • Research of business-related topics, high-level analysis of results (using Excel or other software) and communication thereof to interested parties
 • Liaison with service providers (e.g. advertising agency)
 • Maintenance of website and social media pages

Question 2

EXPERIENCE

Accepted Answer

• 4 - 5 years personal assistant experience
 • Excellent Internet Explorer, MS Word, Excel and PowerPoint skills 
 • Project administration or management experience

Question 3

QUALIFICATIONS, PERSONALITY AND REQUIREMENTS"

Accepted Answer

• Matric, secretarial diploma, project management qualification or attended courses will be an advantage
 • Must display a keen interest in business, and a quest for knowledge and experience will be an advantage
 • Excellent communication skills and fluent in English and Afrikaans
 • Strong organisational and time management skills, and ability to prioritise tasks
 • Strong attention to detail, especially in respect of accuracy of data and ability to recognise relevant information
 • Results-driven and action-orientated
 • Integrity
 • Self-motivated and proactive
 • Comfortable engaging with at all levels of management
 • Self-confident
 • An aspiration to reach the highest level in their career
 • Creative and innovative
 • Professional and presentable
 • Adaptive to changing circumstances and responsibilities
 • Valid driver’s license and own transport

Question 4

JOB OUTPUTS

Accepted Answer

Work planning:
 • Administer ALG’s management activities
 • Manage documentation (online and physical) and generate reports 
 • Process and distribute identified reports, communications and minutes of meetings 
 • Filing system in place 
 • Manage stationery supply 
 • Communicate and distribute internal documentation 
 • Organise and communicate travel arrangements 
 • Co-ordinate diary, venue and parking requirements 
 • Draft accurate business communications 
 • Perform clerical and administrative duties 
 • Coordinate events 
 • Manage call screening and email 
 • Co-ordinate meetings 
 • Perform research as directed and communicate results
 • Accurate and precise spreadsheet-based data capture and data cleaning
 • Create presentations in PowerPoint

Question 5

LEVEL OF WORK OUTPUTS

Accepted Answer

Client service delivery and quality:
 • Identify client service delivery constraints and escalate where required 
 • Maintain client service quality standards 
 • Issue and follow up of invoices
 
Work planning:
 • Co-operate and work well with others in the pursuit of team goals 
 • Display understanding of relevant governance, legislation and/or regulation
 • Meet targets, minimum standards and SLAs 
 
Query / event resolution:
 • Make suggestions towards improvement/s to query resolution procedure/s 
 • Close all queries 
 • Resolve queries according to procedural requirement and escalate where required 
 • Resolve all queries on time

Question 6

TERMS

Accepted Answer

• Working hours: half-day, weekdays
 • Compensation: TBC, commensurate with experience

ALG CAREERS